METROMEND

FOR THE PEOPLE OF TSHWANE

See it.
Report it.
Help mend it.

Turn a public infrastructure problem into a clear report. Review the details, add a photograph if useful, then send it from your own email app.

Android release preparation — download awaiting final checks.

Android download pending

Version 1.2.1 · build 7 · private test candidate

Independent community service. Not an official City of Tshwane app.

Illustrated Tshwane cityscape

Small observations.
A better informed city.

FOUR WAYS TO HELP

01

Broken streetlights

Identify one light or the affected street section.

02

Major potholes

Give a clear location and useful road details.

03

Public water leaks

Report leaking public infrastructure safely.

04

Overflowing sewage

Describe the blockage or overflow without approaching the hazard.

GETTING STARTED

Your phone.
Your report.
Your final say.

A Tshwane municipal account is not required. You must be an adult with a verified email address and a cellphone number for report contact, and both you and the fault must be inside Tshwane.

  1. Download the approved Android package.

    The download button will appear after the release checks are complete. Use this official page to check the version and checksum.

  2. Install and complete fresh setup.

    Android may ask you to allow installation from your browser. Allow it only for this download and turn it off afterward. Keep an existing METROMEND installation and its data unless you have compatible update instructions.

  3. Allow precise location when reporting.

    Manual fault addresses are checked too. Reporting pauses if your location or the boundary cannot be confirmed.

  4. Review and send in your email app.

    Check the recipient and attachment. “Email prepared” does not confirm sending, municipal registration or repair.

INFORMATION YOU CONTROL

A useful report needs care.

Your report can include your name, verified email address, unverified cellphone number, fault location, notes and an optional photograph. If you send it, your email provider and Tshwane receive that information. METROMEND does not continuously track you.

You can remove a saved photograph from a report after reviewing what you need to keep. The report remains. Gallery copies, sent emails and separately protected recovery copies are unaffected.

For support, email willersbd1@gmail.com. Read the full Rules and Privacy Notice in the app. Public downloads remain subject to final release checks.

Your safety comes first.

Never enter roads, private property or dangerous areas to obtain a photograph or location. METROMEND is not an emergency service. Use the appropriate emergency channel directly when needed.